Privacy Policy
PRIVACY POLICY — Ruvin AI
Last Updated: [Sat,15 NOV,2025]
1. Introduction
Ruvin AI (“we,” “our,” or “us”) provides AI chatbot services, voice bots, automation tools, and related AI solutions. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Business Information
Business Name: Ruvin AI
Address: 11 Elizabeth Court, Iver, SL0 9DQ, United Kingdom
Contact Email: [email protected]
Website: ruvin.dev
Jurisdiction: United Kingdom, Buckinghamshire
3. Information We Collect
We may collect the following types of data:
3.1 Personal & Contact Information
Names
Email addresses
Payment information (via third-party processors such as Stripe)
3.2 User Content & Interactions
User input entered into chatbots or AI tools
Chat logs and communications
Uploaded files and media
3.3 Technical & Analytical Data
Cookies
Analytics data
Device information
Usage patterns
4. How We Use Your Data
We process your data for the following purposes:
Providing AI chatbots, voice bots, automation tools
Improving AI models and service quality
Delivering customer support
Managing user accounts
Marketing and service updates
Enhancing website performance and analytics
5. AI Training & Automated Processing
We use user data to train and improve AI models unless a customer requests deletion or opts out.
Users may:
✔ Request that their data be excluded from training
✔ Request deletion of logs or uploaded content
6. Third-Party Services
We rely on trusted third-party vendors, including:
Hosting providers
Analytics platforms
Email service providers
Stripe (payment processing)
HighLevel (CRM/automations)
OpenAI, ChatGPT, BuildMyAgent (AI model infrastructure)
These services only receive the data necessary to perform their functions.
7. Data Retention
We retain user data until the customer deletes their account or submits a data deletion request.
8. International Data Transfers
We do not transfer data internationally unless required by AI infrastructure providers (e.g., OpenAI).
Any such transfers follow GDPR-compliant safeguards.
9. Security Measures
We implement strong industry-standard protections:
Encryption in transit and at rest
Restricted access to authorized personnel only
Data anonymization where possible
Secure payment processing via Stripe
10. User Rights
Depending on your jurisdiction, you have the right to:
Access your data
Correct inaccurate information
Request deletion
Opt-out of marketing
Opt-out of AI model training
Request a copy (data portability)
To exercise these rights, contact:
📩 [email protected]
11. Cookies
We use cookies for:
Analytics
Functionality
Service optimization
Users may disable cookies in their browser settings.
12. Children’s Privacy
Ruvin AI services are not intended for users under 18.
13. Contact for Privacy Concerns
For privacy-related requests or questions:
📧 [email protected]
📍 11 Elizabeth Court, Iver, SL0 9DQ
✔️ End of Privacy Policy