TERMS OF SERVICE — Ruvin AI
Last Updated: [Sat, 15 Nov, 2025]
1. Introduction
These Terms of Service (“Terms”) govern your use of Ruvin AI’s website, services, chatbots, voice bots, automations, and consulting services.
By accessing or using our services, you agree to these Terms.
2. Business Information
Business Name: Ruvin AI
Address: 11 Elizabeth Court, Iver, SL0 9DQ, United Kingdom
Website: ruvin.dev
Contact Email: [email protected]
3. Services Provided
Ruvin AI provides:
AI chatbots
AI voice bots
Automation tools
AI consulting
CRM and workflow automations
4. Eligibility
You must be 18 years or older
Services are for business use only
No restricted countries unless prohibited by UK law
5. Payment Terms
Subscription plans and one-time fees
Free trial may be offered
No refunds unless required by law
Billing cycle defined during purchase
If usage exceeds your plan, additional charges may apply
6. User Responsibilities
Users agree to:
Use services lawfully
Avoid providing harmful, abusive, or illegal inputs
Not scrape, copy, or redistribute the platform
Not reverse engineer any software or AI systems
Provide accurate account and billing information
Respect all intellectual property rights
7. Company Rights
Ruvin AI reserves the right to:
Suspend or terminate accounts for violations
Terminate service for non-payment
Modify or discontinue features at any time
Remove harmful, illegal, or abusive content
8. Intellectual Property
Ruvin AI owns its software, branding, dashboards, workflows, and proprietary technology.
AI Providers (OpenAI, ChatGPT, BuildMyAgent) may retain ownership of underlying model architecture.
Users may use AI-generated content only for business purposes, not for personal use.
Unless otherwise stated, users retain ownership of:
Their input data
Their business information
Their uploaded assets
9. AI Output & Limitations
Users understand and agree that:
AI may produce inaccurate or unexpected results
AI outputs should not be relied on for legal, financial, or medical decisions
Users are responsible for reviewing outputs before use
10. Liability Limitation
To the fullest extent allowed by law:
Ruvin AI is not liable for lost profits, data loss, service interruptions, or AI inaccuracies
Total liability is limited to the amount paid in the last 12 months
11. Prohibited Use & Banned Content
Users may not use Ruvin AI for:
Hate, violence, or illegal activity
Harassing or harmful content
Excessive usage beyond plan limits
Abusing API requests or automations
12. API & Usage Limits
Abuse or bypassing rate limits may result in suspension
Exceeding plan usage will result in additional billing
13. Termination
Ruvin AI may terminate accounts for:
Non-payment
Violation of policies
Misuse of AI tools
At-will termination with written notice
Users may delete their account at any time.
14. Governing Law & Dispute Resolution
These Terms are governed by UK law
Disputes may be resolved through arbitration or UK courts, depending on the case
Venue: Buckinghamshire, United Kingdom
15. Changes to Terms
Ruvin AI may update these Terms at any time.
Continued use of services indicates acceptance of updated Terms.
✔️End of Terms of Service